France, Lyon : SAV du PMO


The 25th October, the consultants of Lyon met for a conference at the agency, whose theme was the change management.

This type of conference has been called SAV du PMO (PMO’s after-sales service) as a nod to a French comedy show.

First the definition of “change management” in an organization has been recalled. Afterwards Jean-Jacques explained why it happens and the people’s reactions. Then he detailed the answers that a consultant can provide (mandated for the change or not). Finally, a debate concludes the conference. Change is seen as difficult to manage, but more and more important in our engagements.

After two conferences on Excel / BI and communication, it was the last of the year for the BU of Lyon. Let’s hope the next year will be as rich as this one!

For further information on this article and MI-GSO | PCUBED

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