As real Team Leaders, Delivery Managers have a strategic position within MI-GSO | PCUBED.
Between delivery performance, customer relationship development and consultant management, discover all
the details of this job function and become our next Delivery Manager.
Discover the job
Delivery Managers are firstly PMO consultants with an operational
focus. They are involved as Project Managers for part of the projects, and they advise their clients and their teams on improving project management practices.
But Delivery Managers are also the main supervisors tasked with ensuring the client’s goals, deadlines, and expectations are met.
Finally, Delivery Managers must support their teams’ professional development and encourage their consultants to deliver excellence. They must challenge and motivate them as individuals and as a team.
The Delivery Manager’s engagements are based on three main pillars. The first one is to guarantee the operational performance of its scope. This means ensuring the quality of the deliverables
produced by its teams, managing contractual changes,
anticipating drift and contributing to the development of our
The second is to develop a trusting relationship with our customers. Delivery Managers advise their clients to improve their project management practices and guarantee their satisfaction.
Finally, they lead their consultant’s team to success. They need to unite their team around common goals and ensure their increased skills, while challenging them on their practices as specialist consultants.
To become a Delivery Manager at M|P, different qualities are
First, excellent leadership is expected to get your teams on board and share your vision. Previous experience in team management is recommended.
An industry-applicable background and knowledge in project management are also required to ensure the project’s operational performance.
Finally, communication, listening, and organization are part of the standard soft skills required.
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